News

HASSELT, 15th of June 2011 - The Belgian online assessment & talent management company Thalento® (www.thalento.com) launches a revolutionary online selection instrument for the Retail Sector: the Retail Profile. The development is the result of the cooperation between Thalento®, the specialised HR bureau Style Counsel/Astyre and partners from the Retail sector: Brantano, CoolCat, Euro Shoe Group, JBC, Veritas & ZEB.

Need for predictability

September 2010. Market research for the Retail sector showed a clear need for an increased and more efficient knowledge and insight of both the selection of applicants as well as the promotion of staff.

Existing methods, often no more than intake interviews, proved to be in-effective to provide an unambiguous answer regarding the sales talent or competence of the applicant. Meaning, do they meet the requirements crucial for success in Retail industry?

Research Project

In October 2010, Thalento®, contacted several Retail partners to convince them to participate in this ambitious research project. Brantano, CoolCat, Euro Shoe Group, JBC, Veritas & ZEB confirmed their cooperation.

The objective being: develop an (online) tool that maps the key factors for success for sales staff and store managers, in an efficient, clear and cost-effective way. The research project was conducted over a 4 month period and consisted of on-the-job observation, psychometric testing and assessments, followed by a thorough statistical analysis and validation of the collected data. A clear relationship was established between specific behavioural and performance patterns and the performance of store staff and management. Following a thorough evaluation of the findings, discussions with our Retail partners and an extensive on-the-job testing the Retail Profile was developed.

The Thalento® Retail Profile is the first online assessment and selection tool specifically designed for and in cooperation with the Retail sector.

The Retail Profile

The Retail Profile is available for two roles: Sales staff and Store Management.

The Retail Profile offers a reliable basis to determine the match between applicant and job. This is achieved by means of a detailed report of the skills, competences, motivation and development potential of the applicant.

The Retail Profile contributes to an optimal talent management policy. Known bottlenecks such as "high attrition" and "wrong" recruitment, entailing high costs, can be avoided this way. Reporting the performance level by means of selection and development criteria, furthermore allows for more efficient, objective and accurate decisions to be made.

More information?

Contact us on +32 11 28 62 42 or by info@thalento.com.

Consult an example report on the productpage of the Retail Profile or request a free test.